SDR Recruitment

IQTalent partnered with a Fortune 500 technology company to develop an innovative group interview strategy that successfully hired 76 high-performing SDRs by focusing on attitude and potential rather than experience.

Location

Global

Industry

Technology

Size

7,000+

IQTalent Hires

76

Services

Candidate Research, Consulting, Full Cycle Recruiting Support

Roles

Sales Development Representatives (SDRS)

The Challenge

A Fortune 500 technology company with over 7,000 employees needed to consistently hire high-performing Sales Development Representatives (SDRs) to fuel its growth. The challenge wasn’t just finding candidates with the right resume; it was identifying individuals with the right attitude, coachability, and potential for long-term success in a sales career.

With the recent surge in SDR hiring across industries and the competitive nature of the talent market, the company needed a recruiting partner who could:

  • Develop a consistent, scalable hiring process
  • Identify candidates based on potential rather than just experience
  • Create an engaging candidate experience that reflected their company culture
  • Ensure new hires would succeed in their robust training program

The IQTalent Solution

IQTalent, led by Recruiter/Engagement Leader Alison Raeside, partnered with the client to develop and execute a unique SDR hiring strategy that has delivered exceptional results over a three-year engagement.

Innovative Group Interview Format

Rather than relying solely on traditional one-on-one interviews, IQTalent created a distinctive group interview process:

  • Three-hour virtual events with 20-40 candidates participating simultaneously
  • Breakout room challenges including cold call exercises to assess sales potential
  • Q&A sessions with current SDRs to provide authentic insights into the role and culture
  • Efficient use of hiring managers’ time by pre-screening candidates based on soft skills

Focus on Attitude Over Experience

The IQTalent team recognized that the traditional markers of “sales potential” weren’t always the best predictors of SDR success.

“One of the biggest misconceptions in SDR hiring is that there’s one ideal background or resume that will be successful,” Raeside notes. “The reality is that it’s about disposition, attitude, and personality – not specific experience.”

In fact, Raeside found that previous sales experience could sometimes be a hindrance: “There can be bad habits in there. And there’s potentially a reason why they didn’t progress from their other sales position, especially if someone has two SDR positions previously.”

Clear Value Proposition for Candidates

To attract top talent, IQTalent helped the client articulate a compelling value proposition centered around three key elements:

  1. Robust training opportunities with comprehensive onboarding and ongoing support
  2. Clear career progression paths with real examples of SDRs who had been promoted
  3. Supportive culture with accessible mentorship and collaborative team environment

“What makes this program so great – what would make any SDR program great – is training opportunities, support, and career progression opportunities, with real examples of that,” says Raeside. “I could give you a list of 20 SDRs and show you on their LinkedIn where they are within the company now.”

Continuous Calibration and Feedback

The success of the partnership has been built on consistent communication and feedback between IQTalent and the hiring team.

“A big positive that comes with a long-term client is that I’ve seen candidates get promoted through the ranks, and I’ve also seen which candidates aren’t a fit and let go. So I’m armed with a ton of knowledge of what works and what doesn’t going into these hires.”

This continuous learning process has resulted in more accurate candidate assessment over time: “We used to have a lot of misses at the beginning. Now we don’t have many hard nos.”

SDR hiring is a numbers game

You're going to have to talk to a lot of candidates because you don't have a lot of experience to go off of. You're really assessing how they research the company, how they interact with you, whether they're excited about a career in sales – all soft skills you can't necessarily screen for on a resume.

Alison Raeside

The Results

The partnership between IQTalent and the client has delivered exceptional results:

  • 76 successful SDR hires over a three-year period
  • 9 successful hiring events conducted
  • Consistent quality with fewer mismatches as the relationship matured
  • Positive candidate experience that strengthens the employer brand
  • Efficient hiring process that saves hiring managers significant time

Success Story: The Power of Coachability

One of Raeside’s most memorable placements illustrates the value of looking beyond the resume:

“I had a candidate whose resume wouldn’t suggest he was a fit for the SDR program. He wasn’t from an athletic background and came from a totally different industry. During the interview, I was waffling on him because he couldn’t really tell a good story about why he wanted to get into sales.

I was about to write him off when he asked for feedback. I told him they’d want to see more excitement and he needed to better connect his background to sales. He was extremely receptive to the feedback – I could see how into it he got from that point on. He met with an SDR before his next interview and prepared extensively. He ended up getting hired on sheer preparation and eagerness to learn.”

This candidate, hired in December, exemplifies the qualities that make for successful SDRs: coachability, receptivity to feedback, and determination.

Key Takeaways for Building a Successful SDR Program

Based on IQTalent’s experience with this client and other organizations, Raeside offers these insights for companies building or expanding their SDR teams:

  1. Prioritize attitude and potential over specific experience
    Look for candidates who are hungry to learn, coachable, and excited about sales as a career.
  2. Create a compelling career path
    Ensure you can answer the question “What are the career opportunities for me once I get in the door?” with specific examples.
  3. Invest in robust training and support
    SDRs need clear guidance, accessible mentors, and ongoing development opportunities.
  4. Establish consistent hiring practices
    Build a foundation for your SDR program with standardized processes that can scale.
  5. Leverage referrals and internal networks
    Some of the best candidates come through word-of-mouth from current employees.
  6. Focus on the candidate experience
    The interview process should reflect your culture and get candidates excited about joining your team.

As the demand for SDRs continues to grow across industries, companies that excel at identifying, attracting, and developing this talent will have a significant competitive advantage. With the right partner and approach, SDR hiring can transform from a perpetual challenge to a strategic strength.